How it works

TRULYWARM
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    • TUTORIAL VIDEOS
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    • ABOUT TRULYWARM
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STEP 1.

Begin by measuring the area of the room you wish to install heated floors into, and input your results. The quote tool will show you which electric floor heat kit will fit your project area. It will also give help you understand more about the costs involved. 

STEP 2.

Choose between:
Prova uncoupling membrane  OR  QuickStrap Cable Straps 
Both options are floor mounting hardware that are necessary to attach the heat wire system to the sub floor and keep the wires spaced evenly and correctly.
Prova uncoupling membrane, is a recycled polyethylene floor stiffening underlayment, known as uncoupling membrane, with heat wire system channels conveniently built into the patented design. This underlayment will help to make floor last much longer and bridge over imperfections that may already be in the existing sub-floor.
Or choose:
QuickStrap Cable Straps, for a loose wire system. These are metal straps that are mounted to floor with built in 1" spacers to help you run heat wire from one side of the room to the other in an M or W pattern, while keeping the correct spacing. These are a less expensive option, and are easy to work with in odd shaped rooms with many angles.
HEAT WIRE
CABLE STRAPS

sTEP 3.

Determine if you will be using 120V or 240V power:
Every floor heat system will need a power source and a dedicated breaker. A certified electrician will be required for your installation process to connect the power from the breaker box, to the floor heat thermostat controls. The FAQ will help provide further information if you are unsure.
FREQUENTLY ASKED QUESTIONS

step 4.

​Watch the helpful installation videos we have provided.
Installation Videos

STEP 5.

Plan out what tools and accessories are needed for your unique installation.
We have provided a Printable hardware store shopping list below. You can also check out our Accessories shop for items like soft face gel knee pads, Safe install ALERTBUDDY, digital multi meters, repair kits, even heat wire safe plastic blade mortar trowels.
ACCESSORIES

step 6.

Who can install the product?
DIY's are always welcome and we will work to provide all the knowledge you need to enjoy your newly warm home. If you come across something you need help with, call us! We'll personally walk you through it! Also keep in mind that there may be a professional contractor near you, who could install our products in a snap, and follow all warranty procedures.
​Find contractors near you at the bottom of the home page!
Dealer Map

step 7.

Think about your options. Add more heating if necessary. 
While you may have already calculated which areas you would like to heat, do not forget, Truly Warm heat wires may be installed in tile showers as well! As long as the installation instructions are followed and there is a waterproof barrier above the heat wire. This provides a moisture-free bed for the heat system so it functions the same as in a dry area.
Two separate heat wires will need to be purchased and run through one control thermostat for shower installations.
Here's where to find our recommended waterproofing system for tile showers: https://trugarddirect.com/

step 8.

Choose any floor surface you like!
This system may be installed under natural stone, most any tile including luxury vinyl tile, hardwood, floating floors, vinyl, or even carpet (provided flooring manufacturer heat recommendations are not breached) This is because our low profile heat system must always be embedded in a cement based mortar. Leaving a solid floor surface that is ready for any type of floor covering.
​Questions?
Any remaining questions you still may have about installing this heat system, will most likely be answered in our 9 step Installation Guide that will be included with every Truly Warm kit. We also have a very helpful FAQ help page.

Customer Service is available at:
​
​(678) 723-6655
​
  • SPACING GUIDE
  • DIY SHOPPING LIST
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​Here's the spacing rules you should know throughout your project:

QuickStrap Cable Strap Spacing is set at  1" spacing intervals
Prova Uncoupling Membrane is set at 1"  spacing "PODS" which includes 3" and 4" spacing.


When installing:​

1. Heat Wires must remain 3" from any walls
2. Keep 2" spacing from cabinets or permanent fixtures 
3. Stay 6" away from heat sources, floor drains, and toilet seals
4. Locate your thermostat 4' from any wet areas and out of reach of children
  • Heated floor wires can never be lengthened or shortened and can never cross over or touch.
  • They can never be installed underneath permanent fixtures, in or through walls, or in open air.
  • All heat wires must be fully embedded in a cement based mortar.
  • Heat wires must remain in the room they originate from. You can not link multiple rooms with one system.
  • Two heat wires can be connected and controlled through one thermostat, provided the total amps are less than 15.
​
There are a few more helpful rules, they will be covered in the quick installation guide you receive with your TrulyWarm heat system.
 ​​
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hardware_shopping_list.pdf
File Size: 11772 kb
File Type: pdf
Download File

LIST
​- Drill and 3/4" Drill bit
- Hammer and Chisel
- Utility Knife
- Hot glue gun and hot glue 
   (or Tape)
- UL listed Electrical Single 
   Gang housing, 
- Baseboard kick plate, 
- 3/4" conduit tubing 48”
   Length
-Appropriate conduit to
housing adapters or fittings
- Plastic bushings
- Conduit Anchors
- Low Volt wire clips
- 1” Galvanized nails 
    or  wood screws​
-120V/240V 15AMP 
ELECTRICAL BREAKER 
(IF NECESSARY)

----

Optional Thermal-Break Underlayment
- Insulayment or Similar Cork Underlayment

Recommended Mortar
Versabond
Modified Thinset
or 
Custom
Level Quick
Self leveling mortar and Primer

Appropriate Size Notched Mortar Trowel

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​HELPFUL LINKS


FAQ
Installation Videos
Product Specifications
Heated Floors 
Radiant Floor Heating Wire

INFORMATION


Terms of Use
About us
Warranty​
© COPYRIGHT 2017. ALL RIGHTS RESERVED.
Oasi Home LLC

COMPANY


TrulyWarm
​an Oasi Home Brand

support@trulywarm.com
​(678) 367-0350
4050 Enterprise Way
​Suite 170
Flowery Branch, GA 30542

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  • HOME
  • LEARN
    • HOW IT WORKS
    • TUTORIAL VIDEOS
    • FAQ
  • PRODUCTS
    • TRULYWARM WIRE
    • CABLE STRAP KITS
    • ACCESSORIES
  • MORE
    • CONTACT US
    • ABOUT TRULYWARM
    • IDEA GALERY
    • WARRANTY